Event tickets are non-refundable, non-exchangeable, and all ticket sales are final. If an event is canceled by the organizer, refunds will be issued. Ticket buyer takes responsibility to ensure correct event/date/time has been purchased. Purchased tickets are considered as donations if unused. Ticket buyers who accepted Refund Protection Coverage at checkout from Booking Protect and who are unable to use tickets for a reason covered by Booking Protect, must apply to Booking Protect directly to request refund no later than 45 days after booked event.
Refund Protection is a service that may help you in the event you'd like to get a refund on item(s) in this order. Refund Protection is a service that is powered by a third party Booking Protect.
Please review the general terms of Refund Protection very carefully below.
We look forward to celebrating our 20 years with you!
Need assistance?We're happy to help! Frequently Asked QuestionsI have a question for Customer Service about an event, tickets, or orders.I have a question for Tech Support about a technical issue with the site.
Need assistance?We're happy to help!